Position: Network Manager
Location: Houston, TX
Role Overview
The Network Manager oversees all aspects of IT network infrastructure, including design, architecture, operations, maintenance, and team management. This role ensures optimal network performance to support business operations and requires a collaborative, solution-oriented approach. The Network Manager will act as a liaison between internal teams, clients, vendors, and consultants, managing critical projects and meeting time-sensitive objectives.
Reporting to the Director of Information Technology, Cyber Security, the ideal candidate will demonstrate professionalism, critical thinking, and sound judgment. A self-starter mindset, commitment to continuous learning, and adaptability to emerging technologies are essential.
Key Responsibilities
- Communicate effectively when documenting issues and implementing solutions, including partnering with end users.
- Design, implement, and maintain network infrastructure in compliance with IT policies and standards.
- Collaborate with stakeholders to assess risks and perform regular system evaluations.
- Serve as Subject Matter Expert (SME) for network-related issues and initiatives.
- Monitor and triage alerts to maintain reliable and stable network communications.
- Stay current with evolving network technologies and systems.
- Execute ad hoc requests and special projects as assigned.
- Maintain internal controls and ensure compliance with security standards.
- Perform routine preventive measures and monitor network security.
- Complete onsite Network Lab exercises successfully.
- Assist with system integration and solution implementation.
- Foster collaboration across departments and teams.
Leadership Competencies
- Builds and Maintains Effective Relationships
- Develops Self and Others
- Builds Effective Teams
- Courageous, Accountable Leadership
- Business Acumen
- Drive for Results
- Customer Focus
- Decision Quality
Job Requirements
- Maintain confidentiality and handle sensitive information appropriately.
- Strong business acumen with advanced analytical, interpersonal, and project management skills.
- Exceptional attention to detail and accuracy.
- Excellent verbal and written communication skills for all organizational levels, including executives.
- Strong time management and multitasking abilities in fast-paced environments.
- Advanced proficiency in Microsoft Office (Excel, Word, PowerPoint) and business systems.
- Expertise in configuring and troubleshooting Cisco, Palo Alto, and Meraki equipment.
- Experience with IPSec VPN tunnels and routing protocols (BGP, EIGRP, OSPF).
- Broad understanding of infrastructure technologies and complex interdependent systems.
- Ability to remain calm and professional under pressure and tight deadlines.
- Proven ability to work independently and as part of a team, including collaboration with senior management.
- Manage IT staff and ensure smooth day-to-day operations of enterprise systems and projects.
Minimum Qualifications
- Associate degree in Computer Science, MIS, Engineering, or related field; or 6+ years equivalent experience.
- 5+ years of network infrastructure experience.
Preferred Qualifications
- Bachelor’s degree in Computer Science, MIS, Engineering, or related field.
- 10+ years of network infrastructure experience.
- Cisco CCNP certification or higher (expired certifications acceptable).
- 5+ years of management/leadership experience.
- Knowledge of scripting languages (Python, PowerShell, Ruby, etc.).
Additional Details
This is a high-visibility, time-sensitive role requiring professionalism under pressure. Work is primarily in a climate-controlled office environment with minimal safety hazards. Physical requirements include sitting, standing, walking, occasional lifting, bending, and frequent computer use. Full-time commitment is required.