Operations Data Specialist (Marketplace Operations)
Location: Austin, TX 78702 (Onsite – East of UT Campus / MLK Blvd)
Pay: $20/hour (Weekly pay + Medical Benefits)
Schedule: Full-time, Monday–Friday, 9:00 AM–5:00 PM
Duration: 6-month contract (Strong potential for extension or conversion)
Must be local to Austin, TX. This is a fully onsite role (Monday–Friday).
About the Company
Our client is a leading cannabis technology and SaaS platform powering digital marketplaces for cannabis consumers and retailers. With over 400+ employees globally and rapid growth across the U.S., Canada, and the EU, this company offers strong stability, training, and long-term growth opportunities.
Role Overview
The Operations Data Specialist supports the company’s digital cannabis marketplace by reviewing, validating, and maintaining high-quality product data for retailers and brands.
This is a high-volume, spreadsheet-driven role ideal for candidates who enjoy working with data all day, value accuracy, and feel confident navigating multiple systems at once. You’ll work in a queue-based environment, reviewing product listings, cross-referencing data, and ensuring information is complete, accurate, and consistent.
This role is perfect for someone who enjoys structured work, clear expectations, and measurable productivity goals.
What You’ll Be Doing
- Review, interpret, and accurately update product and marketplace data across internal systems
- Work heavily in Google Sheets and/or Microsoft Excel to track, validate, and manage data
- Cross-reference retailer product listings with brand catalog information to ensure accuracy
- Identify inconsistencies, missing information, or errors and flag them appropriately
- Perform high-volume data review and entry (50–200+ rows per day) while maintaining quality standards
- Follow established SOPs and workflows while meeting productivity and accuracy benchmarks
- Track daily output, including rows reviewed and updates completed
- Navigate multiple online tools, systems, and spreadsheets simultaneously
- Collaborate with on-site teammates to troubleshoot issues and share best practices
- Maintain confidentiality and follow data security guidelines
- Adapt quickly to changing priorities, workflows, and volume
- Contribute suggestions for workflow improvements and operational efficiencies
What We’re Looking For
- High attention to detail with a strong focus on accuracy
- Comfortable working in a role that involves repetitive, data-heavy tasks
- Organized, methodical, and able to apply common sense when reviewing information
- Comfortable spending the majority of the day working in spreadsheets and systems
- Able to troubleshoot basic issues independently before escalating
- Comfortable working with multiple tools, tabs, and spreadsheets open at once
- Enjoys working in a collaborative, on-site team environment
Required Qualifications
- High school diploma or equivalent
- 1+ year of experience working with spreadsheets daily (Google Sheets and/or Excel)
- Experience in data-focused roles such as:
- Operations
- Customer support
- Data entry
- Ecommerce support
- Sales operations
- Content moderation
- Proven ability to review, interpret, and accurately enter data into online systems
- Experience meeting productivity and accuracy goals in repetitive workflows
- Basic to intermediate spreadsheet skills:
- Formatting
- Editing
- Copy/paste
- Drag-and-drop
- Sorting and filtering
- Comfortable working on-site full-time in Austin, TX
Bonus (Not Required)
- Experience with Salesforce or other CRM systems
- Exposure to Tableau or reporting/data visualization tools
- Background in ecommerce, digital marketplaces, cannabis, or SaaS operations
Additional Notes
- Entry-level friendly — training provided
- Strong opportunity for growth, extension, or permanent placement
- Ideal for candidates who enjoy structured work, data accuracy, and operational roles
- On-site collaboration is essential; candidates should enjoy working alongside teammates
TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.