Job Title: Service Writer / Dispatcher

Location: Norwalk, CA

$70,000 - $85,000 per year (Base salary + Generous Commission Bonus)

Benefits: Full benefits package, 401K with company match

Join Our Team!

We are a reputable truck repair facility seeking a highly organized and motivated Service Writer / Dispatcher to manage the day-to-day operations of our mobile diesel repair fleet. The role primarily involves dispatching a team of five diesel mechanics who provide mobile repair services throughout Southern California, with a focus on the Anaheim, CA area.

Key Responsibilities:

• Dispatch & Scheduling: Coordinate and schedule repair jobs for a team of mobile diesel mechanics based on their skillset and job requirements.
• Work Orders & Invoicing: Create and manage work orders, ensure accurate documentation, and process invoices for completed work.
• Customer Relations: Act as the point of contact for customers, ensuring clear communication and exceptional service throughout the repair process.
• Team Support: Assist technicians with troubleshooting and ensure they have all the necessary resources to complete repairs efficiently.
• Prioritization & Organization: Think on your feet and prioritize tasks based on job requirements, location, and technician availability.

Ideal Candidate:

• Previous experience as a dispatcher or service advisor in a truck repair or automotive environment.
• Strong organizational skills with the ability to manage multiple tasks and deadlines.
• Ability to communicate effectively with customers, technicians, and management.
• Experience in creating work orders, invoicing, and handling customer relations.
• Comfortable working in a fast-paced environment and adapting to changing needs.
• Knowledge of diesel repair or fleet maintenance is a plus but not required.

Compensation & Benefits:

• Base Salary: $70,000 - $85,000 per year (depending on experience)
• Full Benefits: Health, dental, vision, and more
• 401K: Matching plan to help you save for your future

If you're a proactive, detail-oriented professional looking for an exciting opportunity in a fast-paced environment, we'd love to hear from you! Apply today and take the next step in your career with our growing team.