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Technical Account Manager
Rudolph, WI
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THE COMPANY

A well-established women and family-owned specialty chemical company with over 60 years of industry presence, this organization serves a broad range of customers in the dairy, food and beverage, janitorial, and wastewater treatment sectors. Their service-driven approach and technical expertise are truly what sets them apart and allows them to build deep and meaningful relationships with their partners and customers. Their customers rely on them for comprehensive product offerings—from sanitation and wastewater treatment to facility-wide cleaning systems. The company’s long-standing success is fueled by its commitment to quality, customer relationships, and a culture that values professional growth.


THE JOB

This Account Manager will take ownership of a major customer relationship in the Midwest region, serving as the primary point of contact while maintaining, servicing, and expanding the account. The role is evenly split between relationship management, technical service/troubleshooting, and growing sales throughout the region.


This position offers a unique blend of hands-on service with a sales strategy mindset. You'll be responsible for taking full ownership of this key account while identifying new business opportunities within the region. The typical sales cycle ranges from 6–12 months, making long-term relationship building essential to success. As the business grows, so will your territory and responsibilities.


Key Responsibilities:

  • Manage and grow a key customer account in Rudolph, WI
  • Provide regular on-site service, equipment troubleshooting, and customer training
  • Drive additional product sales within key account
  • Pursue new business opportunities throughout the Midwest region
  • Partner with internal technical and blending teams to ensure product and service quality
  • Maintain accurate service reports and consistent communication with clients
  • As the territory grows, the need for travel will increase as well


THE QUALIFICATIONS

  • 2+ years in business-to-business sales and account management
  • Must possess a mechanical and technical aptitude
  • Experience working in or selling to food, beverage, dairy, or manufacturing environments
  • Professional communication skills with the ability to maintain boundaries while building rapport
  • Self-driven and highly organized with strong time-management skills
  • Comfortable with email-heavy correspondence and report writing
  • Valid driver’s license and ability to travel regionally as needed
  • Preferred experience in dairy/cheese manufacturing with exposure to equipment and sanitation processes


THE BENEFITS

  • Base salary starting at $70,000 and ranging up to 100,000+ depending on relevant experience
  • Lucrative commission structure based on gross profit—potential earnings of $20,000 to $120,000+ annually in commissions and bonuses
  • 401(k)
  • Health insurance, dental, vision, and life options
  • 10 paid holidays per year—including your birthday and a floating holiday
  • PTO and paid sick days


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