Assistant Dental Practice Manager – Prosthodontic Practice

Location: North Andover, MA

Compensation: $55,000–$62,000 annually based on experience

Schedule: Full-time, Monday–Friday

Benefits: Full benefits package including medical, dental, vision, 401(k) with match, paid time off, holidays, and continuing education opportunities

About the Opportunity

We are seeking a motivated and detail-oriented Assistant Dental Practice Manager to join our North Andover prosthodontic practice. This role supports the Practice Manager and clinical leadership team in overseeing the daily operations of a high-quality specialty dental office.

The ideal candidate has prior dental front office experience and a strong understanding of treatment coordination, scheduling, and insurance processes. Experience in a prosthodontic or specialty dental environment is highly preferred.

Key Responsibilities

• Support the Practice Manager in overseeing front office operations and administrative functions
• Greet and check in patients with professionalism and warmth
• Manage appointment scheduling, confirmations, and recall systems
• Present treatment plans, review financial estimates, and coordinate payment arrangements
• Verify and process insurance eligibility, pre-authorizations, and claims follow-up
• Assist with training and mentoring front office staff to ensure consistency and accuracy
• Maintain accurate patient records and ensure all documentation is complete and compliant
• Collaborate with doctors, assistants, and lab partners to coordinate complex prosthodontic and restorative cases
• Monitor daily schedules, patient flow, and KPIs to ensure smooth operations
• Handle patient inquiries and concerns with a high level of customer service and professionalism

Qualifications & Skills

• Minimum 3 years of dental office experience, including prior leadership or treatment coordination responsibilities
• Strong understanding of dental terminology, insurance, and treatment presentation
• Excellent communication, leadership, and multitasking skills
• Knowledge of Open Dental software is a plus
• Organized and proactive with a commitment to exceptional patient care and operational excellence

Why Join Us

This is an excellent opportunity to step into a leadership-support role within a respected prosthodontic practice that values teamwork, growth, and quality care. You’ll work alongside experienced clinicians and management professionals while helping to drive efficiency, patient satisfaction, and team success.