Job Title:  Client E-Billing Supervisor

Location: New York, NY 10019

Salary/Payrate: $120K-$150K annually plus bonus and AWESOME benefits!!!

Work Environment: Hybrid (Approximately 6 days per month in office)

Term: Permanent / Fulltime 

Bachelor’s degree required: Yes

Referral Fee: $$$$$ (set referral $$$s) - should your referral start with our client

JOB DESCRIPTION #LI-SS1

Our client, an AmLaw 50 firm in New York City, is looking to hire a Client E-Billing Supervisor. This is a full time, permanent role paying an annual base salary of $120K to $150K plus a performance-based bonus and excellent benefits package.

The E-Billing Supervisor plays a key role in supervising a team of e-billing specialists and addressing any issues related to e-billing procedures. This position is responsible for establishing clients newly implementing e-billing and working directly with the E-Billing Manager and Billing Director to increase efficiency, effectiveness and quality of e-billing operations. The E-Billing supervisor will work closely with e-billers to identify and resolve any billing issues while proactively supervising the e-billing processes to ensure all invoices are submitted efficiently and on time. This position will also work with partners, clients, and vendors, and take on special projects and assignments.

Responsibilities:

• Assist the E-Billing Manager in onboarding new clients and implementing e-billing systems.
• Review client e-billing guidelines and various vendor platforms to ensure proper set up of e-billing clients in the system.
• Monitor e-billing processes to ensure compliance with internal policies and client expectations.
• Supervise the e-billing process, including maintaining and monitoring BillBlast, and e-billing vendor websites to make sure that all invoices are submitted timely and successfully.
• Ensure timely and accurate submission of invoices compliant with client requirements and deadlines.
• Work with the e-billers to monitor and resolve any billing issues, ensuring quick resolution and maintaining client satisfaction.
• Proactively identify potential e-billing issues and address promptly.
• Collaborate closely with the E-Billing Manager for issues that need to be escalated.
• Handle special assignments and complex e-billing.
• Follow up on outstanding e-bills and assist with collection efforts.
• Provide guidance and support team members.

Minimum Requirements:

• Bachelor’s degree.
• Minimum of 5 years of legal e-billing experience using various platforms, with minimum of one year of lead or supervisory experience.
• Must have in depth knowledge of e-billing, including LEDES formats and UTMBS coding.
• Experience working with BillBlast is preferred.
• Experience on Aderant billing software is a plus.
• Proficiency in Excel.
• Willing to work overtime, as needed.

Required Competencies:

• Detail oriented.
• Strong understanding of e-billing systems, and matter management.
• Excellent problem-solving skills.
• Strong analytical skills including the ability to review and interpret reports.
• Strong communication skills and ability to work collaboratively with clients and internal teams.
• Initiative to follow up on e-billing issues.
• Excellent time management and organizational skills.
• Excellent communication and interpersonal skills.
• Ability to establish and maintain effective relationship with clients and colleagues.
• Must be a team player and have superior customer service skills.
• Ability to manage multiple tasks and adapt to heavy workloads, new assignments and deadlines in a fast-paced environment.
• Must have a desire and dedication to work.