The Case Management Team Leader will work alongside the case management team, supporting day to day operations while providing guidance, structure, and oversight. This role is not a hands off management position; instead, the Team Leader will actively participate in department tasks, assist team members, improve processes, and help ensure caseloads move smoothly and efficiently.

The ideal candidate is collaborative, dependable, and able to support staff while maintaining accountability and quality. Experience in HCBS, ABA, or related healthcare services is preferred.

Key Responsibilities:

Assist with daily case management workflow and serve as a point of support for team members

Help oversee department activities to ensure deadlines and quality standards are met

Provide guidance, structure, and mentorship to the case management team

Track caseload progress and follow up with staff as needed

Collaborate with supervisors to maintain efficient processes and compliance

Assist with communication between departments, families, and providers

Identify areas for improvement and support solutions to streamline operations

Qualifications:

Prior experience overseeing or supporting a team required

Experience in case management, healthcare, HCBS, or ABA services preferred

Strong communication, organizational, and follow up skills

Ability to multitask in a busy environment

Team oriented, reliable, and proactive

Location: Brooklyn, NY (In-office only)

Type: Full time

Salary: $65,000/year

To apply, send your resume to Hindy@SwiftStaffingGroup.com with the subject line:

“Case Management Team Leader – Job ID #3497452”

To get the full list of current career opportunities, WhatsApp 732-800-7633

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