Front Desk Leader – Dental Office

Location: Louisville, KY

Salary: 25-30

Full Benefits

Position Overview

Provides dedicated oversight to front desk operations and administrative staff in a progressive dental practice. Seeks a leader with a kind demeanor who puts patients first, is always willing to help, and is committed to personal and professional growth.

Responsibilities

• Supervises the front desk team
• Greets and assists patients professionally
• Coordinates all appointment scheduling
• Manages patient billing and insurance processing
• Maintains accurate patient records and safeguards confidentiality
• Upholds office compliance and best practices
• Oversees accounts, monitors receivables, and ensures collection of outstanding payments
• Communicates clearly with patients regarding financial arrangements
• Resolves insurance and billing issues promptly
• Performs end-of-day financial reconciliation and deposit preparation
• Implements and updates financial protocols as needed
• Directs team huddles, training, and workflow delegation
• Supports office inventory management
• Motivates staff and encourages a positive, team-oriented environment
• Handles additional management duties as assigned

Desired Qualities

• Demonstrates effective leadership and compassion in daily interactions
• Maintains a gentle and kind approach, prioritizing patient needs
• Skilled in collections and account management, securing payment for services rendered
• Proficient in dental billing software and financial coordination
• Shows initiative in helping others and seeking new learning opportunities
• Builds strong relationships with patients, team members, and external partners
• Committed to maintaining professionalism and growing with the practice

This opportunity suits a professional who excels in front office leadership, possesses sound financial acumen, leads with empathy, and is dedicated to supporting both patients and team members as the practice grows.

As part of our recruiting process, we may contact you regarding positions we feel are a good fit or engage with you via SMS text message. By clicking to submit your application, i4 Search Group has your consent to communicate via SMS text message moving forward.